Terms of service

Floral Design Policy

Each of our floral design ares are created with only fresh cut flowers and we will always do our best to ensure your order is made exactly as you had ordered and in the container you have ordered. Unfortunately from time to time it is necessary to substitute certain flowers dues to seasonality, or if we don't believe the flowers we have in stock are fresh enough to include in the design.  Substitution is a last resort however if required we will only substitute flowers or containers of equal or greater value that will maintain the integrity of the design you have selected.  If we believe a substitution will affect the overall design of the arrangement you have ordered we will contact you prior to completion of the arrangement to ensure you are comfortable with our decision.